For Australian deliveries, expected turn around for orders following receipt of payment is between 2 – 4 weeks.

Internationally deliveries will take longer and are dependent on mail services to the location. We will provide you with a tracking number and an email once your delivery is in transit so that you can track your order.

For specifically keyed instruments, customised orders are welcome.

Please contact us via our contact form to discuss your requirements.

To make an insurance claim, please contact us via the Contact page on our site with your contact details and the details of both your order and your claim and we will get in touch to assist you.